Personalized vs Custom On Hold Recording
There are three kinds of on hold recordings:

1. Generic – your business name and address are not mentioned.
   
   

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2. Personalized – your business name and address are mentioned, but few other details about your business. This is the kind of recording we include free with your order. For many businesses, this is all they need.
   
   

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   To view a sample personalized script, click here

3. Custom – we write a custom script about your business, providing callers all the details about what you do, why your business is better than competitors, listing your products and services, and providing other useful information. Custom recordings are available for an additional charge of $120.
   

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